Real Estate Talk:
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A look at the Tribunal administratif du logement

By Joseph Marovitch

Updated January 29, 2025

When living in close proximity to one another, people do not always agree or get along. Conflicts between tenants and landlords can arise and escalate. Therefore, the Provincial Government created the Tribunal administratif du logement or TAL (formerly the Régie du logement) to regulate residential leasing.

The TAL has a two-tier mandate:

• providing the tenants and landlords with information regarding their rights and obligations
• providing recourse in the event either party does not fulfil their obligations or infringes one another’s rights

The TAL holds exclusive jurisdiction and is the same as a judicial court.

The Provincial Government created the Tribunal administratif du logement to regulate residential leasing.

The mission of the TAL is to both avoid conflicts between landlords and tenants via conciliation and ensure peaceful co-habitation by making sure rights are adhered to and the physical premises are clean and liveable.

The TAL has jurisdiction in:

• Rent increases (Can only suggest, landlords have the final say)
• Lease renewals (Can only suggest, landlords have the final say)
• Rent fixing (Can only suggest, landlords have the final say)
• Repossession by the landlord
• Division of the premises
• Changes such as converting to condos
• Sale of an income property

NOTE: Recently the law changed, placing most decisions in the hands of the landlord. The TAL can recommend rent increases, but the final decision is up to the landlord. The same applies to re-assignments (transferring the lease) and sublets. In the past, the landlord could not refuse a sublet or re-assignment without a reasonable explanation. This no longer applies. Landlords can refuse a sublet or re-assignment for any reason at all. Also note that for 2025 the TAL has recommended 5% or more rent increases. This should be contested, considering the current inflation rate is 1.8%.

There is much more the TAL is responsible for, however, the TAL intervenes when a file is opened and a complaint is registered. The TAL does not randomly check income properties.

‘The TAL intervenes when a file is opened and a complaint registered.’

The TAL is not responsible for vacation rentals. Decisions rendered by the TAL can be appealed with the permission of a Judge of the Court of Quebec except for recovery of debt of $15,000 or less, authorization to deposit rent and applications regarding the conservation of rental units.

Landlord’s protocol regarding the TAL

There are many instances where the landlord would open a file with the TAL, such as unpaid rent, destruction of the unit by the tenant, disturbances from one tenant to another, and not maintaining the unit to the point where it is unsanitary and not usable.

In an instance where the tenant is not adhering to the rules and obligations of the lease, the landlord’s procedure would be as follows:

• In writing, inform the tenant of the problem and provide a solution within a time frame
• Contact the TAL and open a file indicating the unresolved issue
• Provide to the tenant a registered letter indicating the problem with a date by which the issue must be resolved
• Register a complaint in the TAL file at which point the TAL will then render a judgement with a final resolution that can either provide a solution or cancel the lease.

Tenant’s protocol regarding the TAL

There are many instances where the tenant would open a file with the TAL. Examples are: rent increases that are not acceptable; problems with the unit that are not the fault of the tenant but the landlord is not resolving in a reasonable period; and tenant neighbours that are disturbing other tenants. Any issue where the tenants have informed the landlord of the problem but have not found a solution can be a reason to contact the TAL and open a file.

‘Any issue where tenants have informed the landlord of the problem but have not found a solution can be a reason to contact the TAL and open a file.’

The procedure to follow is the same as that of the landlord:

• Inform the landlord, in writing, of the problem first
• Contact the TAL and open a file if no resolution is found
• Provide a registered letter to the landlord requesting a solution within a reasonable time
• Register a complaint with the TAL following which the TAL will render a judgment demanding a specific resolution such as a repair, upgrade, rent reduction or even compensation, depending on what the issue is.

For more information regarding the Tribunal administratif du logement you can refer to tal.gouv.qc.ca/en or contact the Tribunal administratif du logement at 514 873-2245 or 1-800-683-2245

Should you have questions or comments, please refer to the comments section at the bottom of the page. As well, to view past articles, click here.

Next article: Why the broker’s information and guidance is so important, especially today

State of the market

More good news. Today, the Bank of Canada lowered their rate by .25 basis points to 3%, and inflation is currently at 1.8%. This means property values may rise as demand increases. The lower inflation and interest rate are likely due to U.S. tariffs, that were supposed to be applied this past Monday but were not.

‘If you are a buyer, it cannot be said strongly enough to lock in a pre-approval rate asap. The alternative is to gamble the markets will continue to improve.’

Many economists are betting the tariff threat is only a bluff to get better concessions from Canada to the U.S. However, others are still concerned and cautious as things can turn around very quickly. If you are a buyer, it cannot be said strongly enough to lock in a pre-approval rate asap. The alternative is to gamble the markets will continue to improve.

Have a great week!

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