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Are you using your
downtime strategically?

Ways to use your time wisely and stay ahead when things get slow

By Angela Civitella

Edited, June 13, 2026

In today’s hybrid and digitally connected workplaces, downtime still exists, but it looks different. It may come from asynchronous workflows, delayed approvals, tool dependencies, or fluctuating project cycles. Left unmanaged, it can lead to disengagement or reduced visibility. Used strategically, it becomes an opportunity to strengthen your role, your skills, and your impact.

The most effective professionals treat downtime as discretionary time for high-value activity, not as a pause.

As an example, you’ve just delivered a report ahead of schedule. The next step depends on input from a colleague—but it won’t arrive for a few days. The question is no longer whether downtime happens, but how you use it. So, what can you do until then? Do you catch up with admin? Ask your manager if there’s anything you can do? Or, do you just enjoy the rare downtime? In this article, we look at why downtime occurs, the challenges that it presents, and how to use it wisely.

What downtime looks like today

Downtime can arise for many reasons:

  • Waiting on approvals, feedback, or data inputs in distributed teams
  • Technical interruptions, system migrations, or platform updates
  • Gaps between project cycles or seasonal slowdowns
  • Meeting cancellations in increasingly fluid schedules
  • Overestimation of timelines or uneven workload distribution

Perhaps you need someone else’s input before you can begin your next project, as in our example above. Maybe your software has failed, or your laptop needs to run a lengthy update. A client you were due to see might have cancelled, leaving a gap in your schedule. Or perhaps seasonal fluctuations mean that there’s not enough work to fill the day. It’s likely no surprise, then, to learn that dead time occurs across all industries, and affects employees of all levels.

‘Downtime occurs across all industries, and affects employees of all levels.’

While the context has evolved, the risk remains the same: unstructured idle time can affect motivation, perceived value, and career progression—especially in environments where output is less visible.

Turning downtime into strategic value

You cannot always control when downtime occurs – its causes are often beyond your control– but you can control how you respond to it. The most effective professionals treat it as discretionary time for high-value activity, not as a pause. Taking unfair advantage might be tempting, but will likely harm your reputation or career in the long term. Instead, turn this spare time to your advantage with these nine tips:

1. Decide quickly and act deliberately
Avoid losing time deciding what to do. Identify one useful task and start. In hybrid settings, visible progress matters—log updates, document work, or communicate proactively. If you have more autonomy in your role, avoid relying on your manager for ideas every time. It’s more professional to show initiative. For example, you could offer to take tasks off his or a co-worker’s hands or put your skills to use in other team projects.

‘You can’t always prevent downtime but you can decide what to do with it.’

2. Get ahead of upcoming work
Check your team’s work schedule to see if you can make a start on any upcoming projects. Review project pipelines, editorial calendars, or campaign schedules. You may not complete future work, but you can prepare research, outlines, or frameworks that accelerate delivery later. Capture processes, create templates, or update internal guides. This is particularly valuable in operations where consistency and scalability matter.

3. Support your team and your colleagues

Check in with colleagues or shared project boards. Ask around to see if there’s anything you can do to help your co-workers. After all, just because you’re facing a slow period doesn’t mean that they are. Helping colleagues with project work, technical support, or simple admin will benefit the whole team and make you feel you’re using your downtime positively. Offering targeted help—data cleanup, formatting, QA, or publishing support—improves team output and strengthens collaboration. Simple acts like these can also help you to build positive relationships with other people and will likely “bank” you some favours for later.

‘Helping colleagues with project work, technical support, or simple admin will benefit the whole team.’

4. Invest in skill development
Downtime is an excellent opportunity to work on your personal and professional development. Use short gaps to build relevant skills: analytics tools, AI-assisted workflows, CMS optimization, or content performance analysis. Even 30–60 minutes of focused learning compounds over time. Instead of waiting for content approvals, use the time to refine reports or test variations using AI tools. Or, if you’re due to give a presentation in the next few weeks, why not take the time to brush up on your public speaking skills?

5. Recheck and improve existing work
Revisit recent outputs. Go back through the work you’ve done and recheck that you’ve covered everything – especially if you’re worried you rushed some of it. Optimize headlines, refine structure, update SEO elements, or enhance visuals. Incremental improvements can significantly increase long-term performance. Take the time to properly proofread and sense-check your work before turning it in. You could even look for ways to improve it. Could you introduce graphs or images, or do some additional research, for instance, to better highlight the key points?

‘Go back through the work that you’ve done and recheck that you’ve covered everything – particularly if you’re worried that you rushed some of it.’

6. Mentor a colleague
You likely have expertise that colleagues in your team or other departments could benefit from. Perhaps you’ve even been invited to mentor someone before, but never found the time. Before you offer help, make sure the person is actually available—your teammate may not be able to step away right now. If that’s the case, you can still put your downtime to good use by planning future knowledge‑sharing activities, updating a process document, or sketching out a “lunch and learn” session.

7. Review your career goals
Downtime can be a useful moment to revisit your career direction. It often brings surprising clarity: if you frequently find yourself with little to do, it may be a sign that your role no longer challenges you enough. Even if that’s not the case, you can still use this time to examine what you genuinely enjoy, what drains you, and what you’d like to be doing more of in the years ahead.

‘Downtime offers space for reflection. Are you focusing on the right outputs? Are there higher-impact activities you could prioritize?’

8. Audit your To-Do list
Downtime offers space for reflection. Are you focusing on the right outputs? Are there higher-impact activities you could prioritize? Adjust your direction accordingly. Use this downtime to review your to‑do lists—both current and older—and spot the items you keep postponing. Some tasks may have slipped through the cracks, or weren’t feasible when you first noted them. Add any new actions that have emerged from recent projects or from your development goals, so your list reflects what really deserves your attention now.

9. Do some admin
Even when it seems that everything’s done, there’s always admin to catch up on. Take the time to get organized. Declutter your emails, tidy up your files, update your diary, schedule your next round of meetings, do your expenses, or book some holiday. Tackle administrative and organizational tasks: inbox management, updating calendars, or reconciling analytics dashboards. These tasks are low-urgency but high-leverage.

Getting totally up to date with the “little things” will free your time up when the next big task arrives on your desk and will mean that you won’t have any “nagging” To-Dos floating around.

A shift in mindset

Downtime is no longer just “time to fill.” In modern work environments, it is an opportunity to increase visibility, reinforce initiative, and contribute beyond assigned tasks. Those who use it well are not simply staying busy—they are positioning themselves as proactive, reliable, and forward-thinking contributors.

Feature image: Berke Citak – UnsplashBouton S'inscrire à l'infolettre – WestmountMag.ca

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Angela Civitella - WestmountMag.ca

Angela Civitella, a certified management business coach with more than 20 years of proven ability as a negotiator, strategist, and problem-solver, creates sound and solid synergies with those in quest of improving their leadership and team-building skills. You can reach Angela at 514 254-2400 • linkedin.com/in/angelacivitella/ • intinde.com@intinde



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